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To fix this issue, we must log in to the network with no network attached to the devices. “After upgrading to Windows 10 2004, we encounter many workstations with BUG CHECKS caused by mrxsmb20.sys while logging in to a domain network. If you’ve been getting Blue Screen of Death errors lately, but you had no idea what might be wrong with your PC, we finally have an answer for you.Īccording to user reports, a bug in Windows 10 version 2004 and 20H2 is causing Blue Screen of Death errors when the system detects a domain profile or offline folder feature on your device.

Domain profile and offline folder triggers BSOD Fortunately, Microsoft has finally acknowledged it on a public platform and a fix is on the way. The bug was first reported in May and more users have started to report the same issue in the past few weeks. When you hit the issue, you will notice that Windows 10 has killed your web sessions, which means that you need re-enter your credentials for Google, Twitter, Facebook, etc every time you restart Windows 10. “I’ve heard back from Microsoft they can repro now, so an official fix should be on the way,” noted a user, who appears to be working at Google.Īs we mentioned above, this critical bug is forcing users to re-enter their credentials and it’s also hitting apps made by Microsoft. The highlight for KB5010342 is limited to simply fixing the LDAP problem, but we also know that Microsoft has used this update to address taskbar problems, issues with Bluetooth devices and more.Last month, a Microsoft spokesperson told us that the company is aware of the reports and now Microsoft’s Principal program manager has officially confirmed that his team is looking into the problem. The directory service encountered an unknown failure".